ISMAIL DIGI STORE / POLICIES

Privacy Policy

This Privacy Policy explains how Ismail DigiStore uses information provided when customers place, track, and receive support for orders.

01

Information we collect

When you place an order, we may collect information such as your name, email address, phone number, purchased items, payment method, transaction reference, sender number, and any payment screenshot you choose or are asked to submit.

02

How we use your information

Order information is used to review and process orders, verify submitted payment details, provide digital delivery, track order status, and assist with customer support.

03

Order records

Order information submitted through the website may be stored in the store database and made available to authorized store administrators for order processing and support.

04

Order tracking and delivery

Customers can use Track Order with the matching order ID and mobile number. Delivery information is displayed only when the order status makes those details available.

05

Browser and third-party content

Some information, such as cart contents, may be stored in your browser. The website may also load product imagery or other content from external services when required to display store content.

06

Your information

Clearing browser storage can remove locally stored information such as cart data, but it does not remove order records stored by the store. For questions or requests concerning your order information, contact our support team.

07

Contact

For privacy or order-information questions, contact support@ismaildigistore.xyz.

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